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Engineering Manager, Customer Agent
klaviyo
Boston, MAPosted Jul 16, 2026 · 5h ago
Full-timeManagerOn-siteSaaS
About this role
Lead a team building a conversational AI system that enables brands to interact with customers at scale. This impactful AI-native leadership role involves shaping the future of AI-powered customer engagement, guiding system design, ensuring platform reliability, and driving the evolution of an extensible and reliable platform.
What we are looking for
6- Lead and manage a team of full-stack and AI engineers
- Collaborate on project planning and ensure business goals are met
- Develop and execute technical strategies aligned with business goals
- Advise the team on modeling, system design, and implementation decisions
- Stay current with emerging AI trends and technologies
- Build AI-driven product features and lead teams that have built scaled systems
Skills mentioned
1Machine Learning
