Desktop System Software Engineer II

AlphaSense is seeking a Desktop System Software Engineer II to join their Corporate Technology team. This role focuses on enterprise endpoint engineering and desktop application diagnostics for macOS and Windows systems. You will be responsible for the health, behavior, and configuration of endpoints, acting as a technical liaison between Corporate IT and product engineering, with a focus on AlphaSense's desktop applications.

• Own health, behavior, and configuration of macOS and Windows endpoints
• Bridge between Corporate IT and product engineering
• Diagnose and resolve issues within AlphaSense's desktop applications
• Manage MDM at scale using Kandji/Iru and Microsoft Intune
• Enforce Zero Trust security via CrowdStrike and Cloudflare
• Reproduce, isolate, and resolve client-side application issues