About this role
Genesys is seeking a Lead Software Engineer to enhance their CRM and Integrations team. You will design, build, and scale cloud-based services for deep integrations with major CRM platforms and AWS. This role involves developing reliable UIs and services, focusing on integration points and distributed systems, and contributing to architectural decisions.
What we are looking for 6
- Build modern integration solutions using web UI frameworks and REST APIs
- Develop and maintain integration capabilities with mainstream CRM systems
- Partner with product, engineering, security, and operations teams
- Contribute to technical design reviews and engineering best practices
- Drive improvements in system reliability, scalability, and performance
- Deploy and automate large-scale AWS infrastructure