About this role

Join Genesys as a Software Engineer to build AI-powered customer experience solutions. You will contribute to our Event Data Platform, working with cutting-edge technologies and playing a key role in integrating AI into enterprise environments. This role offers the chance to shape the future of customer interactions and drive innovation in a collaborative, agile setting.

What we are looking for

6

Develop and operate AI-powered customer experience technology
Build out the Genesys Cloud Event Data Platform
Work with technologies like AWS, Jenkins, and AI tooling
Implement event-driven architecture patterns and REST APIs
Collaborate across product, design, and QA teams
Contribute to customer segmentation and predictive engagement features

Skills mentioned

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PythonJavaJavaScriptTypeScriptTerraformCI/CDData Science