About this role

Lead the evolution of ID.me's in-house web applications for member support, focusing on AI-native engineering. You will architect production-grade solutions using LLMs and Google Vertex AI to automate call center functions and enhance identity verification experiences.

What we are looking for

6

Lead technical vision for integrating LLMs into member support applications
Design and deploy autonomous agents to automate call center workflows
Architect production-grade solutions on Google Vertex AI
Oversee intersection of Ruby on Rails, GoLang, and LLM orchestration
Mentor engineers on prompt engineering and full-stack best practices
Ensure AI automations comply with strict security and data protection standards

Skills mentioned

4

TypeScriptGoReactPostgreSQL