About this role

Join Genesys as a Software Engineer to build and operate AI-powered experiences that are transforming customer service globally. You will develop automation tools and solutions to enhance efficiency and streamline operations for hundreds of microservices, directly impacting how organizations deliver personalized service and build stronger customer relationships.

What we are looking for

5

Develop automation tools for complex service teams
Build backend REST APIs using Golang, Java, or Kotlin
Experience with AI-powered automation and LLMs
Strong problem-solving and operational mindset
Collaborate with global teams to deliver innovative solutions

Skills mentioned

6

JavaGoReactAngularVueCI/CD