About this role

Job Duck is seeking a Client Service Representative to be the first point of contact for individuals seeking legal assistance. You will guide prospective clients through the intake process, gather information, and ensure professional and empathetic interactions. This role supports a busy legal practice by managing communications, coordinating schedules, and maintaining accurate records.

What we are looking for

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Serve as the first point of contact for individuals seeking legal assistance
Guide prospective clients through the intake process
Gather important information and ensure professional, empathetic interactions
Manage communications and coordinate schedules
Maintain accurate client records for attorney review
Provide exceptional customer service and create positive client experiences

Work authorization

No visa sponsorship is available.
Must be authorized to work without sponsorship.