Account Manager, Commerce & Loyalty (NoCal)

ID.me is seeking a senior-level Account Manager to manage, retain, and grow key commercial and e-retailing accounts. This role involves owning revenue targets, driving expansion opportunities, and ensuring client satisfaction through strategic account governance and proactive renewal management.

• Manage and grow a portfolio of commercial and e-retailing accounts
• Achieve quota for renewal and expansion revenue
• Identify and close expansion opportunities within existing customer base
• Proactively manage the renewal process and mitigate churn risk
• Build relationships with key decision-makers in e-commerce and marketing
• Provide customer feedback to influence product development