About this role

Observe.AI is seeking a Strategic Account Director to drive relationships with Fortune 250 prospects in the AI Agents platform for customer experience space. You will manage a named account list, partner with internal teams to execute complex deals, and provide market intelligence to shape product and go-to-market strategies. This role is crucial for scaling a category-defining GenAI platform.

What we are looking for

6

Own a named account list of 50 Fortune 250 prospects
Drive relationships from first conversation to signed contract
Partner with Account Associates, Solutions Engineering, and Customer Success
Forecast pipeline and targets weekly with accuracy
Gather and distill market intelligence to sharpen strategy
Support recruitment and onboarding of teammates

Skills mentioned

1

Machine Learning