Commercial Account Manager

Reachdesk is seeking a Commercial Account Manager to drive retention and growth within a portfolio of existing B2B SaaS customers. This role focuses on renewals, expansion, and strategic account growth, requiring strong commercial judgment and problem-solving skills to identify customer needs and turn them into revenue opportunities.

• Own retention, renewals, and growth across a portfolio of existing customers
• Build strong, multi-threaded relationships across key stakeholders
• Drive upsell, cross-sell, and expansion opportunities
• Prospect to expand contractual opportunities within your book of business
• Lead renewal and commercial conversations, including negotiation
• Run strategic account planning and business reviews