About this role

Job Duck is seeking a dedicated Intake Specialist to be the first point of contact for potential clients, playing a critical role in the firm's growth. You will manage a high volume of inbound and outbound calls, respond promptly to leads, and ensure callers feel heard and supported. This role requires balancing empathy with a results-driven approach in a fast-paced environment.

What we are looking for

6

Manage high volume of inbound and outbound calls
Respond promptly to intake leads
Conduct initial client intakes with empathy and clarity
Maintain accurate records within the CRM
Qualify leads using a sales-minded approach
Follow up with potential clients to maintain engagement

Work authorization

No visa sponsorship is available.
Must be authorized to work without sponsorship.