About this role
As an Inside Sales Representative, you will be the primary point of contact for customers, providing exceptional service and support. You will process orders, resolve issues, and build strong relationships by leveraging your product knowledge and understanding of customer needs. This role is crucial in strengthening customer loyalty and supporting the success of our sales team.
What we are looking for 6
- Provide friendly and efficient customer service via phone, email, and internet
- Process customer orders and manage callbacks for confirmation and edits
- Develop and maintain strong customer relationships
- Serve as a liaison between outside sales and customers
- Maintain product knowledge and assist with inventory inquiries
- Arrange exception deliveries and support sales penetration