Commercial Account Manager

Manage a portfolio of existing B2B SaaS customers to drive retention, renewals, and revenue growth. This role focuses on identifying customer needs, solving problems, and expanding opportunities through upsells and cross-sells, while also prospecting within your assigned accounts.

• Own retention, renewals, and growth for existing customer portfolio
• Build multi-threaded relationships with key stakeholders
• Drive upsell, cross-sell, and expansion opportunities
• Prospect for new opportunities within existing accounts
• Lead renewal and commercial conversations
• Conduct strategic account planning and business reviews