Account Manager, SMB

Manage a portfolio of approximately 75 SMB restaurant partners to drive their growth and success on the DoorDash platform. Build long-term relationships by providing data-driven guidance on optimizing listings, adopting products, and increasing revenue. This role involves high-volume outbound engagement, performance tracking, and strategic advising.

• Manage a book of 75 SMB restaurant partners
• Build long-term relationships and drive merchant growth
• Provide data-driven guidance on platform optimization and revenue generation
• Conduct high-volume outbound calls and strategic merchant meetings
• Track KPIs related to revenue, retention, and product adoption
• Deliver quarterly business reviews and identify growth opportunities