SMB Account Executive

Zendesk is seeking an AI-savvy SMB Account Executive to drive revenue growth by acquiring new customers and building relationships. You will leverage AI-driven insights to manage sales cycles, develop tailored solutions, and articulate value propositions. This role requires a strong B2B SaaS sales background, technical aptitude for AI products, and excellent organizational and communication skills.

• Drive revenue growth by acquiring new SMB customers
• Manage and nurture customer relationships for satisfaction and retention
• Lead complex sales cycles using AI insights and customer data
• Develop and articulate data-backed ROI and value cases
• Collaborate with Solutions Engineers and cross-functional teams
• Build and maintain a robust pipeline in Salesforce