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Solutions Account Manager
Fidelity
Westlake, TXPosted Oct 7, 2026 · 1h ago
Full-timeMid levelOn-site
About this role
Manage relationships for ultra-high net worth donors and their advisors, providing superior service and solutions for complex donor-advised fund accounts. You will be the primary point of contact for all policy and transactional inquiries, ensuring seamless operational delivery and risk mitigation.
What we are looking for
6- Serve as the main point of contact for ultra-high net worth donors and advisors
- Manage donor-advised fund accounts and ensure end-to-end operational service delivery
- Resolve sensitive donor and advisor issues with accuracy and within service timeframes
- Identify and escalate potential risks, presenting solutions to senior management
- Consult with clients on best practices and tailor account management processes
- Coordinate with internal teams including Legal, Risk, Compliance, Investments, and Tax
Work authorization
No visa sponsorship is available.
