SMB Account Manager

Greenhouse is seeking an SMB Account Manager to own customer relationships, focusing on renewals, product adoption, and upselling within their existing customer base. This role involves understanding customer business objectives, collaborating internally, and driving revenue growth.

• Manage and prioritize relationships in a high-velocity book of business
• Develop strategic account plans for expansion and upsell opportunities
• Maintain a pipeline of forecasted renewals and expansions to meet quota
• Act as a strategic partner to key stakeholders and executive champions
• Identify and resolve at-risk accounts to mitigate churn
• Participate in building and improving internal operational processes

• No visa sponsorship is available.

• Must be authorized to work without sponsorship.