Client Solutions Manager

Lead the full services sales cycle for Parloa's Professional Services business, from opportunity identification through scoping, SOW negotiation, and contracting. You will act as a trusted advisor throughout delivery, guiding customers through their CX transformation and building strong relationships with enterprise clients. This role requires a strategic and commercial mindset to drive measurable outcomes and shape how enterprises operate conversational AI.

• Lead services sales cycle from opportunity identification to contracting
• Act as a trusted advisor throughout the delivery process
• Coach customers through CX transformation using Parloa's PRISM methodology
• Partner with Account Executives, Solutions Engineers, and Partner Managers
• Drive measurable outcomes like deflection improvements and CSAT lifts
• Develop repeatable assets and contribute to thought leadership