Strategic Account Manager

Kaseya is seeking a results-oriented Strategic Account Manager to cultivate long-term relationships with top-tier clients. This role is crucial for driving retention, revenue growth, and customer satisfaction by acting as the primary strategic advisor. You will collaborate with internal teams to ensure a seamless customer experience and help clients maximize their investment in Kaseya's IT and security management solutions.

• Serve as trusted advisor and primary liaison for high-value key accounts
• Develop in-depth account knowledge and strategic engagement plans
• Identify expansion opportunities and drive upsell/cross-sell initiatives
• Proactively manage contract renewals and ensure high retention rates
• Lead executive business reviews and provide performance reporting
• Collaborate with Sales Engineers, Technical Account Managers, and Product Management