Commercial Account Manager

Reachdesk is seeking a Commercial Account Manager to drive retention and growth within a portfolio of existing B2B SaaS customers. This role focuses on renewals, expansion, and strategic account growth by understanding customer needs and aligning them with platform capabilities to deliver measurable business outcomes.

• Own retention, renewals, and growth across a portfolio of existing customers
• Build strong, multi-threaded relationships across key stakeholders
• Drive upsell, cross-sell, and expansion opportunities
• Prospect to expand contractual opportunities within your book of business
• Lead renewal and commercial conversations, including pricing and negotiation
• Run strategic account planning and business reviews tied to customer priorities