About this role

Holman is seeking a Technology Business Analyst to drive improvements and implement solutions within our enterprise applications, particularly focusing on ServiceNow. You will lead discovery sessions, gather requirements, design solutions, and support agile delivery processes. This role is crucial for optimizing workflows and ensuring successful adoption of new technologies across the organization.

What we are looking for

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Lead discovery sessions and gather business, functional, and technical requirements
Document requirements, process maps, user stories, and acceptance criteria
Design and recommend scalable solutions leveraging ServiceNow capabilities
Support Agile/Scrum delivery, backlog management, and sprint planning
Develop test plans, coordinate SIT/UAT, and manage defect resolution
Facilitate stakeholder communication and drive adoption of new solutions

Skills mentioned

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Azure