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Product Analyst
Visa
IN - Bengaluru, IndiaPosted Aug 18, 2026 · 3h ago
Full-timeMid LevelHybridFintech
About this role
Visa is seeking a Product Analyst to measure customer satisfaction, extract insights from support data, and represent the voice of the customer. You will define product vision, conduct market research, and collaborate with development teams to deliver product enhancements. This role requires a strong analytical mind and the ability to drive projects to completion.
What we are looking for
6- Measure Customer Satisfaction (CSAT) and Net Promoter Score (NPS)
- Extract insights from customer support tickets and communications
- Define product vision, strategy, and roadmaps
- Conduct market research and competitive analysis
- Collaborate with development teams on product enhancements
- Prioritize product backlog and manage release plans