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Technical Implementation Manager
RapidSOS
United States (Remote)Posted Jul 13, 2026 · 12h ago$115k – $135k
Full-time$115k – $135kMid LevelRemoteSaaS
About this role
RapidSOS is seeking a Technical Implementation Manager to lead the installation of their public safety AI platform for emergency communications centers. This role involves managing post-sales implementations, focusing on VoIP integrations and hardware/software setup, with significant on-site customer travel across the U.S.
What we are looking for
6- Manage and execute technical field deployments of VoIP-integrated RapidSOS solutions
- Own end-to-end implementation timelines from onboarding to go-live
- Travel up to 75% to public safety customer locations for on-site installs
- Integrate RapidSOS products with customer IT systems and telephony providers
- Act as the technical liaison for VoIP infrastructure and deployment best practices
- Gather field feedback to improve implementation processes and documentation
