Sr./Group Product Manager – Merchant and Partner Onboarding

CSG is seeking a Senior or Group Product Manager to enhance merchant and partner onboarding solutions for their Forte Payments platform. This player-coach role involves managing the end-to-end onboarding lifecycle, defining strategic direction, and collaborating with cross-functional teams to drive adoption and revenue growth.

• Manage end-to-end merchant and partner onboarding lifecycle
• Define strategic direction for onboarding product experience
• Gather and analyze data on new product ideas
• Partner with product development teams on enhancements
• Identify market needs to improve onboarding experience
• Manage and report on key metrics for onboarding initiatives