Sales and Services Support Associate

Formlabs is seeking a Sales and Services Support Associate to join their global team in Milwaukee, WI. This role involves managing the sales support process, including order entry, resolving customer inquiries, and collaborating with other departments to ensure smooth fulfillment. The position offers a hybrid work environment and is ideal for individuals who enjoy building business relationships and problem-solving.

• Process sales orders and review for compliance
• Resolve complex sales inquiries, returns, and shipping issues
• Manage sales-related tasks like vendor forms and discounts
• Handle customer support calls and collaborate with Sales and Logistics
• Identify opportunities for process improvement
• Proven experience in sales support, customer service, or accounts receivable