Product Manager, Digital Operations Support (Guest Product Management)

Inspire Brands is seeking a Product Manager to own and improve digital products that power their restaurant technology ecosystem. You will manage production health, act as the primary escalation point for live issues, and drive continuous improvement initiatives across guest experience platforms. This role requires close collaboration with Engineering, Technology Operations, and Support teams to resolve issues and translate learnings into roadmap enhancements.

• Lead product oversight for production issue resolution and continuous improvement
• Serve as the primary product escalation point for production incidents
• Partner with Engineering, Technology Operations, and Business stakeholders
• Translate production learnings into prioritized roadmap items
• Design and optimize user-centric product experiences
• Leverage AI to enhance product development and outcomes