Digital Program Manager

Genesys is seeking a Digital Program Manager to oversee the coordinated delivery of complex demand generation programs, focusing on AI-powered email and web experiences. This role involves leading cross-functional teams, managing dependencies, and ensuring successful program launches at an enterprise scale.

• Own end-to-end program coordination for Email and Web initiatives
• Drive integrated planning across multiple concurrent digital programs
• Lead kickoff meetings, scoping sessions, and program cadences
• Translate business requirements into actionable program plans
• Monitor program health and drive resolution of blockers
• Implement scalable program management practices