Delivery Manager

Braze is seeking a Delivery Manager to oversee the execution of professional services for new and existing clients. This role is crucial for client onboarding and implementation, ensuring rapid time-to-value and optimal ROI from the Braze platform. You will manage a portfolio of customer implementations, collaborate with internal and external stakeholders, and drive customer success through best practices and training.

• Manage customer implementations to successful outcomes
• Accelerate time-to-value and drive customer growth
• Monitor project progress and address roadblocks
• Collaborate with internal teams and external parties
• Assess customer needs and drive value realization
• Conduct training and workshops for customer enablement