Program Manager Associate

As a Program Manager Associate, you will support Program Managers in enhancing delivery performance and customer satisfaction. You will analyze performance metrics, coordinate issue resolution with internal teams and customers, and manage daily customer interactions on tactical matters. This role offers a unique opportunity to drive continuous improvement and directly impact customer relationships.

• Support Program Managers in performance analysis and reporting
• Drive problem resolution and continuous improvement initiatives
• Manage daily customer engagement and tactical communications
• Coordinate customer site visits and business reviews
• Track and analyze key performance metrics (delivery, satisfaction, quality)