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Manager - Product Management - Travel Communication Platform
Capital One
New York, NYPosted Oct 6, 2026 · 4h ago$180K – $205K
Full-time$180K – $205KMid levelBanking
About this role
Lead the product strategy for Capital One Travel's communication platforms, evolving our email and SMS capabilities into an intelligent, personalized engine. You will own the expansion of our Email Templating Engine and define the future of SMS engagement, exploring AI integration to enhance customer communication across their entire travel journey.
What we are looking for
6- Own end-to-end strategy and roadmap for multi-channel communications platform
- Scale Email Templating Engine for servicing and marketing use cases
- Define comprehensive strategy for SMS customer engagement
- Pioneer AI integration into critical servicing and marketing messages
- Unlock personalization at scale by integrating rich data
- Empower partner teams with a scalable, self-serve system
Work authorization
No visa sponsorship is available.