About this role

GEICO is seeking a Senior Technical Program Manager to drive the execution of the Contact Center roadmap, ensuring alignment with business goals, architectural standards, and scalability. This role involves managing dependencies, orchestrating cross-functional teams, and translating technical concepts into clear business outcomes to guide strategy and deliver complex programs.

What we are looking for

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Manage and drive execution of the Contact Center roadmap
Ensure alignment with business goals, architectural standards, and scalability
Lead cross-functional planning, intake, prioritization, and sequencing
Translate strategy and technical concepts into clear business outcomes
Drive KPIs and success metrics like adoption and time-to-market
Manage risks, milestones, and change across engineering, product, and operations

Work authorization

No visa sponsorship is available.