Sr. Support Tools Product Manager

Samsara is seeking a Senior Support Tools Product Manager to define the vision, roadmap, and user experience for their core support tools. This role involves driving strategy, solving complex problems, and influencing the long-term direction of the sales technology stack. You will own a significant module of support tools, impacting the company's go-to-market strategy and future growth.

• Own the business-operations impact of the product
• Lead deep user research to identify pain points
• Draft comprehensive Product Requirements Documents (PRDs)
• Oversee feature execution and drive usability testing
• Coordinate all aspects of release and enablement
• Track product and operational KPIs to measure business impact