Digital Product Manager

HCF is seeking a Digital Product Manager to enhance our digital offerings in payments, billing, claims, and self-service. You will lead product development from discovery to delivery, using customer insights and data to create seamless experiences that simplify healthcare for our members. This role offers the chance to shape the future of digital health insurance in a purpose-driven, not-for-profit organization.

• Own and prioritize digital product roadmaps and backlogs
• Lead product discovery to identify member pain points and opportunities
• Partner with technology and business teams to deliver seamless digital experiences
• Utilize data, analytics, and customer research for product decisions
• Manage digital products across payments, billing, claims, or financial transactions
• Experience in regulated environments and improving self-service capabilities