Senior Analyst, Project Management

As a Senior Analyst, Project Management, you will lead the implementation of customer benefit plans for self-funded new business clients. You will serve as the primary point of contact, coordinating with internal and external stakeholders to ensure successful project delivery and client satisfaction. This role requires developing and executing implementation strategies, managing project tasks, and resolving issues to meet client expectations.

• Lead customer benefit plan implementation for self-funded new business clients
• Serve as the single point of contact for benefit plan implementation
• Partner with internal and external stakeholders to identify and resolve critical issues
• Develop and execute implementation strategies aligned with customer expectations
• Manage project deliverables and ensure adherence to performance guarantees
• Evaluate impact of exceptions and develop alternative solutions