Principal Product Manager

Zendesk is seeking a Principal Product Manager to lead their Action Platform, which orchestrates automations across Zendesk and other systems. This role involves collaborating with cross-functional teams to deliver a customer-focused platform product with both internal and external consumers. You will set the vision, drive execution, and influence stakeholders to scale services effectively.

• Lead the Action Platform product, connecting automations across Zendesk and external systems
• Collaborate with engineering, design, marketing, and sales to deliver customer-centric solutions
• Set product vision and roadmap for platform automations
• Drive execution of new capabilities and enhancements
• Translate diverse requirements into scalable platform solutions
• Influence stakeholders across various seniority levels