About this role

We are seeking an Experience Product Manager to redefine how TIAA associates interact with AI tools. You will own the product lifecycle, from defining solutions and gathering requirements to collaborating with cross-functional teams and driving innovation. This role is crucial for modernizing processes, eliminating friction, and empowering associates to work more effectively with AI.

What we are looking for

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Own the product lifecycle for AI tools used by TIAA associates
Define and implement solutions to improve associate workflows
Collaborate with Product, Technology, Design, and AI teams
Champion Voice of Customer activities and user needs
Drive innovation and leverage new technologies, including AI
5+ years of product management experience in digital experiences

Skills mentioned

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Machine Learning