About this role
Astreya is seeking a Technical Project/Program Manager to lead critical operational and technical initiatives. This dual-function role involves managing global resource allocation, shift scheduling, and workflow tracking systems, alongside spearheading projects for modernizing legacy telecommunications infrastructure. You will ensure operational efficiency and SLA adherence while driving strategic improvements in resource management and telecom services.
What we are looking for 6
- Manage global 24/7 resource allocation, shift rostering, and capacity planning
- Oversee resource management tools like Smart Track for workflow and utilization tracking
- Lead projects for POTS line modernization, carrier migrations, and circuit lifecycle management
- Govern telecom carrier operations and ensure SLA compliance
- Apply project management methodologies (Agile, Waterfall) and tools (Jira, ServiceNow)
- Requires 5+ years in project management, resource management, and telecommunications