Technical Program Manager

JetCool, a Flex company, is seeking a Technical Program Manager to lead cross-functional teams in delivering customer-focused products and services. This role involves managing project schedules, budgets, and strategies to ensure product development timelines, quality, and customer satisfaction are met. You will be the key communication channel for customers and manage product life cycle activities.

• Organize, plan, and direct program schedules and budgets
• Track relevant metrics and drive action items
• Oversee interdepartmental activities for product development
• Manage product life cycle activities and customer satisfaction
• Serve as the key communication channel for customers and manage escalations
• Maintain and develop business with customers