Sr. Specialist, Technical Product Management

This role supports pharmaceutical field and customer support processes by partnering with the Product Owner to translate business needs into functional and technical requirements. You will leverage Salesforce Service Cloud and Experience Cloud to recommend standard capabilities, process improvements, and targeted enhancements. The position requires strong analytical skills and experience with Agile methodologies.

• Translate business needs into functional and technical requirements
• Recommend Salesforce Service Cloud and Experience Cloud solutions
• Collaborate with global teams and technical teams
• Facilitate workshops with business partners
• Stay current on new technologies and industry practices
• Apply AI tools to improve work processes