About this role
As a Senior Product Manager, you will own the technology capabilities that shape our client's experience after they purchase a policy. You will collaborate with various teams to develop roadmaps and strategies that enhance client service, retention, and operational efficiency. This role is crucial in creating seamless digital experiences that help clients manage their insurance, understand their coverage, and receive timely support.
What we are looking for 6
- Own roadmap for post-bind client service and retention capabilities
- Develop digital experiences for policy management and service
- Improve client lifecycle, retention, and operational efficiency
- Translate client and service needs into scalable digital solutions
- Define and monitor KPIs for client satisfaction and product performance
- 4-8+ years of product management experience