Sr. Customer Support Manager

Motorola Solutions is seeking a Senior Customer Support Manager to ensure high levels of customer satisfaction for their Lifecycle Service products. You will act as the primary client contact, manage service delivery, and cultivate customer relationships to drive service growth. This role involves developing service account plans, partnering with sales, and managing external partner relationships.

• Manage service delivery and ensure SLA compliance
• Cultivate and strengthen customer relationships
• Develop comprehensive service account plans
• Partner with sales teams to market service programs
• Manage external partner relationships and P&L
• Monitor subcontractor performance

• No visa sponsorship is available.

• Must be a U.S. citizen.