Product Manager

As a Product Manager, you will lead customer-focused platform and production support services for cloud-hosted, microservices-based applications. You will strengthen user relationships, improve operational efficiency, and ensure high-quality delivery of support outcomes. This role involves guiding platform strategy, enhancing user experience, streamlining support processes, and driving measurable improvements in production health.

• Lead platform and production support for cloud-native applications
• Strengthen user relationships and improve operational efficiency
• Guide platform strategy and elevate user experience
• Analyze incident trends and drive continuous improvement
• Manage production issues from discovery through remediation
• Communicate effectively across technical and business teams

• Must be a U.S. citizen.

• Requires a Public Trust security clearance.