About this role

PNC is seeking a Product Manager II to join their Debit Card Product Management organization. This in-office role focuses on developing customer-centric engagement and communication strategies for Retail Lending products. You will manage customer communications, ensure alignment with standards, and identify process improvements to enhance customer experience and team effectiveness.

What we are looking for

6

Own and maintain customer communications repository
Ensure materials align with standards and playbooks
Develop and improve process documentation
Support governance of customer engagement programs
Oversee customer research and competitive intelligence
Analyze product, technology, and market trends

Work authorization

No visa sponsorship is available.