Customer Success Manager

Join RELX as a Customer Success Manager in Tokyo, leveraging intellectual property and analytics to drive corporate decision-making. You will focus on building long-term partnerships with clients, ensuring their success and maximizing the value of our SaaS solutions. This role involves collaborating with global teams and contributing to cutting-edge data and SaaS business.

• Drive customer success with IP and analytics solutions
• Build long-term, strategic client partnerships
• Ensure product adoption and value realization
• Collaborate with global teams and internal departments
• Support R&D and strategic decision-making for clients
• Contribute to product improvement through customer feedback