Software Program Manager

Lead the delivery and lifecycle management of critical warehouse software solutions for key clients. You will bridge the gap between software development, project execution, and customer operations, ensuring reliable outcomes. This role requires senior technical leadership, program ownership, and cross-functional coordination to manage software roadmaps, releases, and production stability.

• Lead customer software programs from planning through deployment and lifecycle support
• Create and maintain integrated software delivery roadmaps and release schedules
• Coordinate software development, testing, deployment, and production support
• Manage customer expectations and prioritize defects and enhancements
• Drive resolution of production defects and performance issues
• Identify and lead improvements to increase quality and predictability