About this role

Lead the strategy and operational excellence for workplace technology products and services. This role involves establishing standards, improving readiness, strengthening governance, and driving continuous improvement initiatives. You will partner with various teams to enhance accountability, readiness, and service outcomes.

What we are looking for

6

Lead product strategy for governance, standards, and operational readiness
Establish governance processes and performance measures
Define and maintain operational documentation and knowledge management standards
Partner with teams to identify and address operational risks
Drive governance for incident, problem, change, and request management
Develop scorecards, KPIs, and executive reporting on product health and performance

Work authorization

No visa sponsorship is available.