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Director, Customer Marketing
Coveo
United States (East)Posted Aug 26, 2026 · 9h ago
Full-timeDirectorRemoteSaaS
About this role
Lead customer marketing strategy to drive growth through deeper engagement, adoption, expansion, and advocacy. You will shape the customer lifecycle strategy, build adoption and expansion programs, reimagine customer engagement, and develop a strong voice of the customer program. This role requires influencing cross-functional teams and building programs from the ground up.
What we are looking for
6- Own customer marketing strategy across the lifecycle
- Build expansion and adoption marketing strategy
- Reimagine customer engagement programs
- Develop voice of the customer program
- Own customer communications and content strategy
- Lead customer marketing orchestration
