Application Support Engineer

Alkami is seeking an Application Support Engineer to provide technical assistance and troubleshooting for their software applications. This remote role involves diagnosing and resolving customer issues, collaborating with internal teams, and contributing to the overall success of their platform.

• Provide technical support for software applications
• Troubleshoot and resolve customer issues
• Collaborate with engineering and product teams
• Maintain documentation and knowledge base
• Ensure customer satisfaction with platform performance