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Customer Marketing Manager
Stord
Remote, United StatesPosted Sep 12, 2026 · Yesterday
Full-timeMid LevelRemoteE-commerce
About this role
Stord is seeking a Customer Marketing Manager to own their customer communications and storytelling initiatives. This role involves managing customer gifting programs, email marketing, and developing compelling customer case studies. You will collaborate with cross-functional teams to drive pipeline growth and ensure marketing efforts resonate with customer needs.
What we are looking for
6- Own customer and prospect gifting program
- Manage email marketing strategy and execution
- Orchestrate customer advocacy program including case studies and testimonials
- Develop and manage a library of customer proof points
- Drive awareness and pipeline growth for new product launches
- Apply customer insights to inform content and campaign strategy
