About this role

FanDuel is seeking a CRM Operations Associate to execute communication strategies and marketing initiatives. This role involves leading CRM projects, developing strategic campaigns, managing the CRM calendar, and driving process innovation. You will collaborate with product and engineering teams to optimize customer engagement and elevate revenue-driving marketing efforts.

What we are looking for

6

Lead and manage individual CRM projects from conception to completion
Develop and execute strategic marketing campaigns for customer engagement
Manage CRM calendar and contribute to strategic planning
Improve process efficiencies and automate marketing campaigns
Analyze campaign data to extract key insights and recommend optimizations
Ensure quality assurance and testing for all CRM channels

Skills mentioned

1

SQL